Setting the new standard for healthcare
Houston Physicians’ Hospital is an award-winning facility with some of the first technology of its kind offered in the Houston Bay Area. As a physician-owned hospital specializing in surgical services, including joint, spine, sports medicine and robotic surgery, Houston Physicians’ Hospital has a vision to be the healthcare provider where physicians choose to practice, patients want to receive care, and employees prefer to work.
Dr. Greg Bonnen, Neurosurgeon, says that Houston Physicians’ Hospital “is really the only place I want to work. It is the most efficient and patients are the happiest with their experience here by far. There’s no other place where patients rave about their experience and the way they are treated.”
The team at Houston Physicians’ Hospital is dedicated to providing compassionate care with a patient-centered focus. The hospital accepts most major insurances and also publishes competitive cash pricing online. While most patients who are being treated by a physician do not need surgery or require a visit to a hospital, many patients find the value of aligning with physicians affiliated with Houston Physicians’ Hospital.
Houston Physicians’ Hospital recently earned a 5-star rating for patient experience from CMS (Centers for Medicare and Medicaid Services) and is one of only two in the Houston area to achieve such designation.
It is the first and only facility in Houston to earn Hip and Knee Replacement Certification from DNV and was recognized as a Center of Distinction by Stryker and recognized in the top 75th percentile for Joint Replacement.
Houston Physicians’ Hospital obtained ISO-9001 certification, earned a Five-Star Recipient for Spinal Fusion Surgery from Health Grades in 2018, and was recognized as a Houston Chronicle Top Workplace in 2017.
Joint Solutions Center
The Joint Solutions Center at Houston Physicians’ Hospital is truly a one-of-a-kind program that provides an individualized plan with a patient navigator, pre-operative classes and a space-theme competition between patients post-operatively. The program is evidence based and provides some of the best outcomes in the country.
The team at the Joint Solutions Center at Houston Physicians’ Hospital “utilizes evidence-based protocols that were developed collaboratively with surgeons, anesthesia, nurses and physical therapists,” said Dr. Anthony Melillo, Orthopedic Surgeon. “We continually enhance our program with a patient-centric approach. We invite patients back and incorporate their feedback to help us improve the program.” As a result, Houston Physicians’ Hospital is now performing the most joint replacements in the Clear Lake area.
Dr. Marilyn Copeland, Orthopedic Surgeon chooses Houston Physicians’ Hospital because “it has the lowest infection rate in the area. When I send patients [to Houston Physicians’ Hospital], they are pleased with the care. The employees love working here, and you can tell they want to be here. There’s a level of commitment and care to help patients feel comfortable so the whole experience is seamless.”
Houston Physicians’ Hospital has the only Mako Robot in Southeast Houston for hip and knee surgery. Robotics is also a demonstration of a commitment to superior orthopedic outcomes. Several orthopedic physicians utilize the Mako Robot at Houston Physicians’ Hospital, which provides precision planning, rapid recovery and a shorter hospital stay for patients. It is the most accurate and personalized approach possible to hip and knee replacement surgery.
Spine Solutions Center
Houston Physicians’ Hospital takes spine care seriously and understands that neck and back pain can be life-altering. That’s why the Spine Solutions Center offers appointments within 48 hours with no referral needed. Based on diagnosis, the patient navigator will help with everything from getting timely appointments to selecting the right specialist. The Spine Solutions Center program focuses on patient care and clinical outcomes collaboratively designed by surgeons and highly trained clinical staff. The ultimate goal is to have patients resuming normal activity as quickly as possible. The team at Houston Physicians’ Hospital thoroughly assesses patients’ needs to ensure they receive the proper treatment. Most patients can be treated non-surgically with treatment options such as Physical Therapy. Houston Physicians’ Hospital has 15 physical therapy locations in the Houston area. If surgery is needed, neurosurgeons, orthopedic spine surgeons, and pain medicine specialists provide advanced surgical options.
“At Houston Physicians’ Hospital, we embody excellence in terms of being in top of the most modern ways of treating problems,” Dr. Eduardo Garcia, Pain Management Physician. COOLIEF is a minimally invasive, non-narcotic procedure that treats chronic back, knee, and hip pain and can last up to a year. According to Dr. Garcia, “this device relieves pain to treat chronic arthritis. We are the only [hospital] who has it in the Houston Bay Area.”
Deep Brain Stimulation
Deep Brain Stimulation is used to help control the movement symptoms of Parkinson’s, including tremors, slowed movement and stiffness. For many people with Parkinson’s, Deep Brain Stimulation makes a difference when even small tasks have become challenging.
Caring Suite MRI
Houston Physicians’ Hospital has the first and only “Caring Suite” MRI in Southeast Houston that offers an innovative, personalized and stress-relieving approach to diagnostic imaging suite design. With a tap, patients can choose their favorite 4K nature theme, lighting hue, music, movie or even family photos. The MRI “Caring Suite” helps reduce anxiety and the need for sedation in patients that experience claustrophobia in other MRIs.
After getting both of her knees replaced last year, Vicie Richardson says she doesn’t spend Saturdays in bed. “I can live again. Dr. Melillo is my hero. Everyone [at Houston Physicians’ Hospital] was phenomenal and treat you like you’re like the only person there. Every single person was kind,” said Richardson.
After seeing many specialists and going to an emergency room, Jodie Crews found Dr. Marilyn Copeland, who “saw me on her lunch break and correctly diagnosed me within five minutes of something I had been fighting for months and living in excruciating pain.” Within a few hours, her pain had subsided.
Carmelita Love was diagnosed with nonessential tremors 30 years ago. After her Deep Brain Stimulation procedure by Dr. Bonnen, she said “I came out of recovery in tears. I wasn’t crying in pain. It was tears of joy because my tremors were gone.” She commented that her “care [at Houston Physicians’ Hospital] was wonderful. I just love the place. The doctors, the PA, the nurses, even x-ray techs are so patient-focused.”
Cara McAfee recently had her second back surgery at 40 years old, and compared to her first surgery at another facility, “the physicians were coordinated so my care was seamless. I received customized treatment from the staff and Dr. Bonnen anticipated my needs to make sure it was the right environment for me to heal.”
Houston Physicians’ Hospital is located at 333 North Texas Avenue, Suite 1000, Webster, TX 77598. Visit them online at www.houstonphysicianshospital.com